Cancellation and Return of Goods

Orders may be cancelled without reason if The Pine Warehouse(Hull) Ltd is notified within 7 days of the customers receipt of the product and if ALL PRODUCTS ARE UNDAMAGED AND REPACKAGED CAREFULLY in their original packing - so be careful to open packaging carefully along seams. In this case The Pine Warehouse ( Hull) Ltd will make refunds within 30 days. Unless the goods were received damaged or faulty the customer may have to pay the cost of returning the goods.

Feel free to contact us directly with any questions - click here for our contact details.

Complaints

Complaints can be made via any of the contact methods mentioned in the correspondence section below, and we will endeavour to respond to complaints within five working days, whereupon we will provide a likely time-scale to resolve the situation. All complaints will be dealt with as a matter of priority.

We are always happy to receive feedback from customers - click here for our contact details.

Photographs

Settings, bedding, and other 'props' are for illustration only, and unless stated are not included in the price, or available from the The Pine Warehouse ( Hull) Ltd

If you require a brochure contact us, fees apply for P&P - click here for our contact details.

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